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Check out our FAQ section.

FAQ

When will my order ship?

Orders ship in 2-3 days from our studio in Omaha, Nebraska. Depending on the US region, orders can take anywhere between 1-7 business days to be delivered. We do offer some optional shipping upgrades when you are checking out. For international orders, please allow 2-3 weeks for delivery. For wholesale orders and terms, please visit our wholesale page.

Which carrier do you use?

We ship our orders via USPS or FedEx. Tracking information will always be provided.

What is your return policy?

Unused, unopened, and undamaged items can be returned within 7 days of receipt (with the exception of sale items). Once we receive the returned item(s), we will issue a refund back to your credit card minus the cost of shipping. We do not refund shipping costs.

Are your products available for wholesale?

Yes! Please visit our wholesale page to fill out a short application and view our wholesale catalog.

Do you offer custom work?

We do not letterpress print artwork for other artists, but do take on a limited amount of custom design work througout the year. Email us at hello@ramonaandruth.com for availability.

Do you accept international orders?

Yes! However, we are not responsible for any customs fees or duties incurred on international shipments. These fees or duties are the responsibility of the purchaser. Please check with your local customs office about rules and regulations that may apply to your order.

Where can I view your privacy policy?

You can view our privacy policy here.

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